Frequently Asked Questions top1.gif (4084 bytes)
 
   

top2.gif (544 bytes)

 

CompServ Home

Documentation
FAQ
Virus Central
Newsletter
Printing
Projects
Linux
Staff
Sites of Interest

LRDC Home








 


 

 
 
How do rebuild my desktop on my Mac?

Restart your Mac holding down the Command and Option keys until you get a dialog box that says, "Are you sure you want to rebuild the desktop file..."
Click OK.

 

How do I change my University network authorization account password (Unix, e-mail)?
Go to http://accounts.pitt.edu.
Enter your username and password.
Click Connect.
At the Accounts Management Menu, click Change Account Password.
Enter your current password under "Enter your old password."
Enter the password you want to use under "Enter your new password" and again under "Confirm your new password."
Click Change Password.
How do I forward my University e-mail?
By default, your University e-mail is forwarded to your IMAP mail account. You can add up to four additional forwarding addresses.  Unless you are only accessing e-mail from a third party provider, we suggest you leave the first e-mail forwarding address as username@imap.pitt.edu.

Go to http://accounts.pitt.edu.
Enter your username and password.
Click Connect.
At the Accounts Management Menu, click Edit Forwarding Addresses.
Enter the address(es) you wish to forward your mail to and click OK.

How do I set my default printer on UNIX?

These instructions assume you are using the default shell, bash. To find out what shell you are using, log into UNIX and type at the prompt, (1) unixs1 $ echo
$SHELL. If you are using the /bin/bash, Log into UNIX and follow the instructions below.

Change the protection of your .bash_profile to read, write and execute with the following command: (2) unixs1 $ chmod +rwx .bash_profile.

Edit .bash_profile with the pico editor: (3) unixs1 $ pico .bash_profile. Page down until you find the following section:

#################################################################
# ENVIRONMENT VARIABLE: PRINTER
#################################################################
#
# The PRINTER variable is used to set your default printer. If you
# do not select a printer below, your default printer will be set
# to the system-wide default. A list of printers available is in
# /etc/printcap
#
# In the commented line below, the printer is set to be the LPS-40 in
# Old Engineering Hall. If you want to chose a specific printer to be
# your default, uncomment the line below and change "oeh" to be the
# printer you wish to select.
#
# export PRINTER=oeh

On the line, # export PRINTER=oeh, delete the # and change oeh to lrdc, (hpon5, hpon6, hpon7 or hpon8), so the line reads, export PRINTER=lrdc.

Save file with Ctrl o, hit return at the message: File name to write: .bash_profile. Exit the editor with Ctrl x. To make the change take effect, log out and log
back in.
 
What is spam?

Spam is generally defined as unsolicited and unwanted e-mail messages, the electronic equivalent of junk mail.  Although they are a nuisance, e-mail messages, newsletters, and advertisements from legitimate businesses to whom you gave your e-mail address, or their affiliates, are not considered spam. Neither are chain letters most often sent by the innocent victim of a hoax. 
 
How can I prevent spam?

The best way to prevent spam is to:
  • Never respond to an unsolicited e-mail message. Responding to spam verifies the e-mail has reached a "real person." The spammer can use this information either to continue sending you spam (possibly under different aliases), or sell your e-mail address to other spammers or even legitimate businesses.
  • Never sign up with sites that promise to remove your name from spam lists. There are two kinds of these sites: sincere sites and spam address collectors. A sincere site is ignored (or exploited) by the spammers, and the second type of site is owned by them. In either case, sending an e-mail only verifies your e-mail address.
  • Take meaningful action to stop spammers. You can filter messages, write to government representatives, and even report spam.
What should I do if I get spam in my e-mail?


There are only two appropriate ways to handle spam:
1) Delete it.
2) Report it.

If you would like to report the spam, you can forward it to Spamcop, a free service that works directly with network administrators to help stop spam messages. Pitt's Computing Services and Systems Development Department (CSSD) uses this service.  See How do I register for Spamcop and report individual messages? for instructions.   Note: spam must be reported within three days of receipt.

Additional sources of information are available on-line at http://www.emailabuse.org and http://www.abuse.net. Please contact Computing Services for help filtering and/or reporting spam, or unsubscribing to legitimate electronic mailing lists.

How do I register for Spamcop and report individual messages?


To register with Spamcop:

1. Open the URL,
http://spamcop.net in your web browser.
2. Click on the link that says
Free Reporting Service.
3. Enter your e-mail address in the appropriate block and click
Verify Email Address.
4. An e-mail will be sent to you with an authorization URL—save this URL.

To report individual e-mail messages:1. Open and copy the message with full headers to your clipboard. The full, unmodified header will need to be sent (click the Blah, blah, blah button in Eudora to expand the full header).
2. Go to the authorization URL and paste the entire message into the box.
3. Click
Process SPAM.
4. After a short wait, click
Send Spam Report Now.

Eudora FAQ